Questions we're asked every week
Do you take my insurance?
We're in-network with most major plans including Delta Dental, Cigna,
Aetna, MetLife and Guardian. Call with your plan details and we'll check
before you come in, rather than surprising you at the desk afterwards.
What if I don't have insurance?
We publish our self-pay prices and offer an in-house membership that
covers two check-ups, two hygiene visits and X-rays for a flat annual
fee. For larger treatment we can split payments over several months at
no interest.
I'm genuinely frightened of the dentist. Can you help?
Yes, and you're in good company — it's one of the most common things
patients tell us. Book a consultation with nothing done: we'll talk, you
can sit in the chair without treatment, and we agree a stop signal before
anything starts. Many of our patients came to us after years away.
How quickly can I be seen in an emergency?
Same day if you call before 3pm — both practices hold slots that never
go into the online diary. If you call later, we'll see you first thing
the next morning and advise you on managing the pain overnight.
Will you tell me the cost before treatment?
Always, in writing, before anything is booked. That includes what your
insurance is expected to cover and what you'll pay yourself. If costs
change mid-treatment — which is rare — we stop and ask first.
How often should I actually come in?
Every six months for most adults, more often if you have gum disease or
a high decay risk, less often if your mouth is stable and you look after
it well. We'll tell you honestly rather than defaulting everyone to the
same interval.
Can I bring my children to my appointment?
Of course. There's space in both waiting rooms and reception will keep
an eye if you're in the chair. It's often how children get comfortable
with dentists — by seeing a parent do it first.
What if I've not been to a dentist in years?
Then you're exactly who the free consultation is for. No lectures — we
look, we tell you where things stand, and we suggest a plan you can take
at your own pace. Coming back after a long gap is the hard part, and
you'd have already done it.